The revised policy will be effective starting on May 25, 2018
What this policy covers:
Table of Contents
- What information we collect about you
- How we use information we collect
- How we share information we collect
- How we store and secure information we collect
- How to access and control your information
- How we transfer information we collect internationally
- Other important privacy information
1. What information we collect about you
(a)Information you provide to us
We may collect personal information about you when you use our Site(s), make a purchase, register as an Independent Sales Associate (ISA), or through your contact with us. For example, when you decide to make a purchase, you may be asked to provide certain personal information such as your first and last name / business name, address (billing and shipping addresses), telephone number, email address, credit card information, and banking information.
When you register as an ISA, you are also asked to provide your tax ID number, user name and other personal information, which may be required to participate in the Richway business. If you provide any information to us of another individual, you are required to have secured the appropriate consent of that individual for disclosing such information to us.
(b) Information provided by other sources
(c) Information about your device and your use of our Sites
When you use our Sites, we may collect information sent to us by your computer or mobile device. This information includes, but is not limited to, the following:
(ii) Local Storage Objects: We and our third-party service providers may use Flash Local Storage Objects (“Flash LSOs”) in certain situations including to recognize you. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you generally cannot control, delete or disable the acceptance of Flash LSOs from your browser. For more information on Flash LSOs, and to learn how to control them, click on the Support Page for the Flash Player and choose Global Storage Settings Panel and follow the instructions. To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
(iii) Pixel tags and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on website pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with the Site to, among other things, track the activities of our Site visitors and compile statistics about Site usage and response rates. We and our third-party service providers also may use clear GIFs in HTML-formatted e-mail messages to help us track e-mail response rates, measure the success of our marketing campaigns, and identify when our e-mails are viewed or forwarded.
(v) IP Addresses: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).An IP Address may be identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.
We may use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, detecting fraud, and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.
(vi) Third-Party Links: Our Site may link to websites operated by other third parties. We are not responsible for the privacy practices of websites operated by third parties that are linked to or integrated with our Site, or for the privacy practices of third party Internet advertising companies. The inclusion of a link on the Site does not imply endorsement of the linked site by us.
2. How we use information we collect
(a) To process transactions and provide customer support
When you make a purchase through our Sites, we may collect your name, telephone number, email address, credit card information, billing address and other information related to such purchase (collectively, “Payment Information”) from you, and may use such Payment Information in order to fulfill your purchase. We may also use information about you to authenticate you when you log in, request password resets and provide customer support, such as communicating with you about your account or transactions.
(b) To provide marketing information and newsletters to you regarding our products, promotions and update notices
(c) To send administrative communications regarding our Sites, announcements, etc.
(d) For research and development
We may use collective information about how people use our Sites and products, such as the feedback provided directly to us through direct communication, surveys, and questionnaires. This feedback will be used to identify trends, usage, activity patterns and areas for integration and improvement of our Sites, products, and operations.
(e) For safety and security
We may use information about you to verify accounts and activity, to detect, prevent and/or remediate suspicious account activity and to identify violations of our Terms and Conditions or Policies and Procedures, as stated in the ISA Agreement.
(f) To manage and protect legitimate business interests and legal rights
Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
(g) With your consent
We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured stories to promote Richway, with your permission.
3. How we share information we collect
(c) Affiliates and Partners
(d) Vendors and Service Providers
We may share your information with vendors that perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service.
(e) Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights
We may also disclose your information: as required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, including disclosure to authorized third party auditors; or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate or prevent fraud, or respond to a government request.
We may share your information if Richway is involved in a merger, acquisition, reorganization, assignment or sale of or transfer of business, assets, or stock, or in the unlikely event of bankruptcy.
(g) Other Parties in Aggregated Form
We may share your information with third parties in aggregated or de-identified form.
(h) Other Parties with Your Consent
4. How we store and secure information we collect
(a) Information storage and security
We use organizational and technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within a reasonable timeframe.
(b) How long we keep information
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
(i) Account information: We retain your account information until you delete your account. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our Sites. Where we retain information for Site improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Sites, not to specifically analyze personal characteristics about you.
(ii) Information you share on our Sites: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your other users to make full use of our Sites. For example, if you have purchased products through an ISA, we continue to display your position within the Marketing Organization.
(iii) Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
5. How to access and control your information
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep.
We also reserve the right, from time to time, to re-contact former Site visitors and users. Finally, we are not responsible for removing information or causing information to be removed from the databases or other records of third parties (including vendors and service providers) with whom we have already shared your Personal Information.
(b) Promotional communications
You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.
6. How we transfer information we collect internationally
7. Other important privacy information
(a) Our policy towards children
Our Sites are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.
(c) Contact Us
Your information is controlled by Richway & Fuji Bio Inc. If you have questions or concerns about how your information is handled, please direct your inquiry to Richway & Fuji Bio Inc. as set forth below.
Richway & Fuji Bio Inc.
1314 South King Street Suite 520
Honolulu, HI 96814
Email: [email protected]