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Privacy Policy

The BioMat eStore > Privacy Policy

Our Privacy Policy


What type of information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition we use Google Analytics as a software tool to measure, collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page.  We also collect personally identifiable information if you fill out any of our forms on the website which may include: Name, Business name (if applicable) billing and shipping address, email address and payment information (including credit card information), SSN or TAX ID (ISA registrants only) if you are submitting an order or registering as an ISA with Richway and Fuji bio Inc. (please review Richway and Fuji Bio Inc Privacy policy on how they store your data when you make a purchase or register as an Independent Sales Associate). You can view their policy below.


How do we collect information:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your information will be used for specific reasons stated above only. The only third party we give your information to is Richway and Fuji Bio Inc. and this is only if you are making a purchase or registering as an Independent Sales Associate.


Why do we collect personal information?

We collect such non-personal and personal information for the following purposes:

  1. To provide and distribute the products we sell
  2. To provide our users with ongoing customer assistance and technical support
  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages
  4. To create aggregated statistical data and other aggregated and/or inferred non personal information which we or our business partners may use to provide and improve our respective services and sales
  5. To copy with any applicable laws and regulations


How do we store, use share and disclose our site visitor’s personal information?

All direct payments are made to Richway and Fuji Bio Inc. and are run through their online order form. You can learn more about their security standards and practices on how they handle your credit card information and personal information when you place an order or register as an Independent Sales Associate below under they privacy policy.


How we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account or product, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we or Richway and Fuji Bio Inc. may have with you. For these purposes we may contact you via email, telephone, text message and postal mail.

How we use cookies and other tracking tools?

The following table are cookies implemented on our Wix site. We use Google analytics as a software tool to measure, collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. Cookie usage for google analytics can be found here.

Biomat Online

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [email protected]. For all purchases, orders, and ISA registrations you can contact the manufacturer of our products (Richway and Fuji Bio Inc) at [email protected] or by mail: 1314 South King Street Suite 520, Honolulu, Hawaii, 96814  (www.richwayandfujibio.com)


Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, howe we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [email protected]or call us toll free 1 844-246-6288.